top of page

FAQ

  • What is your processing time?
    Our products are created once payment is made. We do our best to fulfill orders within 7-10 business days. Please note that turnaround time may be longer during holidays or for custom designs. If you have an urgent need, please reach out and we can advise if a Rush Order can be scheduled.
  • Do you accept returns or exchanges?
    We do not accept returns or exchanges on personalized or custom orders. However, if there is an issue or error on our part, please notify us within 72 hours of delivery.
  • Are your cutting boards food safe?
    Yes. We use food grade mineral oil on all our boards.
  • Are your cutting boards dishwasher safe?
    No. Wood cutting boards should be hand washed with warm soapy water. Hand dry with a dish towel. Do not leave boards submerged in water.
  • Do you ship internationally?
    We currently only ship within the U.S.
bottom of page